Sydney CBD | PM Shift

Lead a Calm, High-Performance Kitchen

Hours: Mon-Thu 1:00pm-9:30pm | Fri 12:00pm-8:30pm

We're Feedwell, one of Sydney's fastest-growing fresh food catering businesses. We deliver thousands of meals daily to workplaces like Google, Amazon, Canva, and Louis Vuitton . 

We run high-volume kitchens built on clear systems, disciplined execution, and calm leadership.

This role exists for a Production Supervisor who wants full ownership of a PM shift -- not just to "get food out the door," but to lead people, enforce standards, and build a team that performs consistently under pressure.

If you're only looking for better hours without a genuine desire to grow as a leader, this will not be the right role for you.

The Role

You will take full responsibility for our PM production shift, leading a team of approximately 15 Catering Assistants and Kitchen Hands, supported by Team Leaders.

This is not a senior hands-on role dressed up as leadership.

You are accountable for shift performance through people, systems, and standards -- not by doing everything yourself.

During peak periods or staff shortages, you'll be comfortable working hands-on on the production bench (up to ~30% of the time). This is about leader credibility and presence -- while retaining full accountability for quality, safety, output, and team performance.

What You'll Be Accountable For

Your success is measured clearly and consistently.

Delivery & Accuracy

• Achieving and sustaining 98% On-Time, In-Full (OTIF) dispatch
• Planning and managing labour to meet production demand and budget targets

Standards & Food Safety

• Maintaining 98% recipe adherence through coaching and in-shift leadership
• Ensuring zero critical food safety non-conformances

People & Leadership

• Building and retaining a stable, reliable PM crew
• Developing strong Team Leaders and clear succession
• Leading with calm authority -- no chaos, shouting, or ego-driven behaviour

You Might Recognise This

You may currently be in a role where:

• You're accountable for outcomes but don't have the authority to fix root causes
• Leadership above you is inconsistent, reactive, or disengaged
• Systems exist, but aren't enforced consistently
• You're expected to "hold it all together" without proper support or development

If that feels familiar, this role is intended to be a genuine step up, not just a change of scenery.

The Environment You'll Be Operating In

You won't be operating in a vacuum.

At Feedwell:

• Core production systems and standards are already built and documented
• The Operations Manager has designed and embedded the production framework
• The Head of People & Culture supports leadership development, capability-building, and succession
• The CEO is hands-on, engaged, and expects standards to be upheld consistently

Leaders here are backed when they hold the line. Structure, accountability, and long-term capability matter more than heroics.

Hear From Some of Our Team Leaders

These stories matter because they reflect how we develop people -- calmly, deliberately, and over time.

"I started at Feedwell just making sandwiches. I wasn't looking for more at the time, just a stable job I could do well. They noticed, supported me, and helped me grow when I was ready. Now I'm in a more senior role, but it all started on the floor learning the basics properly."

-- Oktaviana, now Packing Supervisor

"When I joined, I was just looking for something steady after hospitality. Over time they gave me chances to learn new stations and trusted me to do more. I've grown a lot here, but what stood out from day one was that it's calm and organised, not chaotic like other kitchens I'd worked in."

-- Anne, now Operations Manager (started in a crew role in 2017)

Who This Role Is For

You're likely already supervising or training teams in environments such as:

• Corporate catering kitchens
• Large QSR groups with central production kitchens
• Ghost kitchens or other high-volume, time-critical operations

You:

• Thrive in structured, system-driven kitchens
• Are confident enforcing standards and coaching people to meet them
• Take full responsibility for outcomes -- not excuses
• Want to grow your leadership capability, not just run shifts

Who This Role Is Not For

This role is not for someone who:

• Wants comfort without challenge
• Avoids accountability when targets slip
• Needs creativity or novelty to stay engaged
• Sees leadership as popularity rather than responsibility

This role offers real responsibility, real authority, and real expectations -- within a business that takes leadership and standards seriously.

Package & Practicalities

This is a full-time PM role with consistent weekday hours:

Monday-Thursday 1:00pm-9:30pm | Friday 12:00pm-8:30pm

An attractive package will be offered, including competitive pay based on skills and experience, along with additional perks.

How to Apply

This role suits leaders who want full ownership of outcomes, not just responsibility for covering shifts.

If that describes how you lead, apply now.

Click Apply and answer a couple of short questions. You'll then receive a brief follow-up questionnaire via email and SMS. Please complete this within 24 hours to be considered for the next stage.